Product managers or growth analysts mapping a new user's path from signup to first success, working from interview notes, event data and support tickets to produce a reusable user journey document.
Public material does not state the current alternative; by common practice it is inferred to be manual interviews plus document tools, which is an inference.
Public material offers only one line, 'user journeys captured with natural language'; it does not say which step of manually assembling interviews, events and tickets is most costly or what happens if it is skipped, so pain intensity cannot be judged.